This testimonial makes a great point that anyone can shine when things are going well but it’s when there are setbacks that you need an agent who can keep you on target. I had to chuckle about “talking her off the ledge”. It never got quite that extreme 🙂
I first met Stephanie Passman when she assisted me with the purchase of my villa in Pelican Creek Xing in 2012. I had a great experience and didn’t hesitate to call on Stephanie once again when I decided I preferred a single family home and wanted to sell my villa and find a new place to call home. She immediately went to work looking at comps, agreeing to a list price, and getting all the documents (condo documents and application) necessary to place my property on the market. Finding a buyer willing to accept above average condo HOA fees proved to be quite challenging. We were getting plenty of traffic, however, the feedback was the same, shows well, but HOA fees are too high. After 3 months on the market I was getting concerned and discouraged. Stephanie was always there to listen to my concerns and help me get through the times when I felt hopeless and thought I would be stuck living in a place I no longer enjoyed. We finally received and accepted an offer and now it was time to find my replacement home. In a market with more buyers than sellers, this too became very challenging. This is where the rubber meets the road. We needed to be very aggressive in making offers and negotiation skills would be tested with multiple bidders and sellers with the upper hand. After losing out on a home I was head over heels for and two other homes that failed inspections with sellers unwilling to be reasonable in making repairs, to say I was distraught is an understatement. Stephanie was always there to reassure me, telling me not to lose faith, to be patient that we would find the perfect home and we did. The house was perfect, the inspection found only minor issues, however, the listing agent was relatively new and follow through on the side of the sellers difficult. Here again, Stephanie pushed through the many obstacles to get me to closing. It’s easy to appreciate your agent when things are going smoothly, but having an agent that can talk you off the ledge when things are not going as planned is where you need the skills and experience of a seasoned agent. Selling and buying wasn’t the smooth and effortless process I had hoped for, but I am grateful I had Stephanie in my corner. I’m not sure I would be in a home and neighborhood I love without her knowledge and experience.
– Jennifer Wojcik, February, 2018
