A Relationship of Trust – Review

Here’s a recent testimonial from some happy owners of their new home. It’s a great privilege to be trusted. I’m always aware that trust has to be earned. You have to demonstrate reasons for trust, and continually work to maintain that trust through your actions. It’s a serious commitment to make, but also an awesome gift to receive, and the best part of my job.

My husband and I were looking to buy a house in St Petersburg.  We called about a home we saw on the Internet.  Stephanie returned our call promptly and we decided to meet with her and see if she might be our “eyes and ears” in Florida since we reside in Wisconsin.  She listened to our wish list and set us up on her automatic alert system of homes that corresponded with our wants and needs.  We toured many homes with her and she was always honest and knowledgeable of the pros and cons of each residence.  She did a great job blending the wants of both my husband and I since they were not the exactly the same (For instance, my husband had much stronger feelings about a garage than I did).

Once we returned home to Milwaukee I continued to watch her alerts on houses and would ask her to tour ones that looked good on the Internet.  She was very diligent about seeing the houses as quickly as possible and letting me know what she thought.  We established a relationship of TRUST where if she said NO to a house, I knew my husband and I wouldn’t like it.  Saved us needless and costly trips down to look at houses that wouldn’t work for us.  I knew she would find us the right house and she did!!

As a consumer I have been so frustrated with the automation of relationships…you go through a series of standardized prompts to get any kind of customer service.  With Stephanie I would call or text and would get an answer within hours…but many times within minutes.  This made me feel like what was important to ME, mattered to her…

She has answered countless questions not only about the house purchase itself, but has walked me through the other things we need to address as we establish a Florida residence.  Through this whole experience we felt Stephanie “had our backs” and protected us at every turn.

I would recommend Stephanie wholeheartedly to anyone looking to find a home in the area.

Most gratefully,
Tim & Debbie C.

This entry was posted in Testimonials and tagged , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published.